Returns & Refunds
Returns & Refunds
We stand behind the quality of our products. If you're not satisfied with your purchase or need a return, we're here to work with you.
Our Approach
We handle returns and refunds on a case-by-case basis. Every situation is unique, and we want to make sure we treat your situation fairly.
📋 If you need to return something: Please contact us with details about your order and reason for return. We'll work with you to find the best solution.
What We Look For
When evaluating returns, we typically consider:
- Order date and when you received your product
- Condition of the product (unused, original packaging preferred)
- Reason for return (defect, doesn't fit, changed mind, etc.)
- Photos or details to help us understand the issue
Defective Products
If your product arrived damaged or defective, we'll make it right. In most cases, we'll either:
- Ship a replacement immediately, or
- Issue a refund
No hassle, no questions asked — just reach out.
How to Request a Return
- Contact us: Use our Contact Us page and include your order number and reason for return
- We'll respond: Within 1–2 business days with next steps
- Ship it back (if applicable): We'll provide return shipping instructions
- We inspect: Upon receipt, we'll inspect the item's condition to ensure it's in acceptable return condition
- Process your refund: If approved, we'll process your refund
⏱ Note: Refund processing typically takes 5–7 business days after we receive your return, depending on your bank.
Questions About Your Order?
Before requesting a return, we're happy to answer questions about fit, compatibility, or how to use your product. Many issues can be solved with a quick conversation.
Let's talk it out. Contact Us